Frequently Asked Questions

• How do we find a place to book?
  Browse the area/town you are interested in and enquire via the online booking form at the bottom of the page about availability of the establishment. We will get back to you via email.
• How do we make an enquiry?
  Enquiries can be made via the website by using the booking form that is available on each accommodation establishment’s page or by using the "contact us" form.
• How do we make a booking?
  Make an enquiry via the website and wait for TouchdownSouth.com to respond to your enquiry via email. When you decide you would like to book one of the available establishments, reply to the email as soon as possible.
• Why are some of the rates quoted by email not the same as on the website?
  At TouchdownSouth.com we actively try to maintain and update all the latest rates from all the establishments, but unfortunately sometimes rates change and we don't get informed by the owners of the establishments.
• How do I pay if I book through TouchdownSouth.com?
  As soon as you indicate that you would like to book an establishment, we will make a provisional booking and email you details of the 50% deposit required to secure your booking.
• Can I pay by credit card?
  Yes, we have the facilities to receive credit card payments (Visa and Master credit cards accepted).
• Why are the telephone numbers the same for all the places?
  TouchdownSouth.com is an online accommodation booking agency. We handle enquiries to all the different accommodation establishments featured on the website.
• How do we make contact with you?
  We can be contacted via the website (booking or enquiry form) or Client Services:
  Tel: +27 21 856 2412
  Fax: +27 21 856 3924
  Cell: +27 82 890 8489
  Email: info@TouchdownSouth.com
• When we call you, why don't we get to speak directly to the owner or manager of the guest house or self-catering establishment?
  TouchdownSouth.com is an online accommodation booking agency. We handle enquiries to all the different accommodation establishments featured on the website and obviously, the ones that you are interested in.
• How many accommodation establishments are on TouchdownSouth.com?
  TouchdownSouth.com is updated on a regular basis with new places being added and places no longer on the accommodation market being removed.
• How long have TouchdownSouth.com been operating?
  TouchdownSouth.com has been in operation since 2004.